The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...
Customers move between locations and experiences fluidly. A different combination of systems drives each of these. There is no one monolith for digital experience (DX) because no single system can ...
An Amazon security system designed to ensure expensive items are delivered to the correct person is still backfiring on customers, 18 months after flaws in the system were first exposed. In July 2022, ...
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