DataDome, the leader in bot and agent trust management, today released The State of Bot & Agent Security Report, 2026 Edition, an analysis of more than one trillion requests across 75,000+ customer ...

Consumers are increasingly tired of interacting with chatbots in customer service. There are times, however, when people prefer chatbots, according to new research from the University of Notre Dame.

As AI chatbots become more human-like, New Jersey lawmakers want platforms to repeatedly remind users they are talking to a ...

An AI giant has revealed to the public how its new chatbots were plotting to deceive and rebel against its human users.

The signs of AI writing go beyond em dashes and buzzwords. Northeastern experts break down how AI is quietly reshaping everyday language.

Companies with AI chatbots love to highlight their capability as translators, but they still default to English, both in function and in the information they are trained on. With that in mind, Humain, ...

The rise of artificial intelligence (AI) tools has led to companies across the globe replacing human support staff with AI chatbots to cut costs. While economically efficient, this move has led to a ...

The Goldman Sachs-backed cybersecurity firm Human Security, formerly White Ops, has enabled page-level detection of faux or invalid traffic—bot activity that generates ad clicks, views, or visits that ...

Have you heard about chatbots and want to learn more about what they're used for? Read on for everything you need to know.