Half of HVAC and refrigeration equipment included in 2025 claims could be repaired, and another 20% were determined to be functioning properly at the time of assessment.

When catastrophic weather hits or your insurance portfolio suddenly doubles, claims teams often feel the strain. Outdated systems buckle under pressure, cycle times stretch out, and claimants grow ...

A single sentence in a claims letter can cost an insurance carrier millions. In property and casualty insurance, docum ...

Average flood insurance payouts climbing above $32,000 change the stakes of how you think about water risk at home. Instead ...

A fundamental shift in the 1990s transformed liability insurance into a shareholder-driven system — and understanding that ...

Most drivers know they need car insurance, but fewer understand how it actually works in their state. That's especially true in the states with no-fault insurance. In these states, getting paid after ...

When a claim is denied, many policyholders assume there’s nothing left to do. In reality, there’s a clear escalation path if ...