The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

As one involved in federal IT for the past two decades, it is heartening to see that Congress allocated an additional investment of $1 billion to the Technology Modernization Fund (TMF) in the fiscal ...

Evan Doty is a senior field solution architect at CDW focused on hybrid cloud and Microsoft Azure. His areas of expertise include LAN and WAN network design and implementation, Windows system ...

Many project managers and team leaders struggle with miscommunications and confusion over who’s doing what. This can easily lead to missed deadlines, frustrated team members, and subpar results. The ...