Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today. Sales automation is a popular functionality offered by the top CRM software. It ...

Recently, EMA has been seeing several new products described as “IT process automation” solutions. These products cover quite a broad territory with both small and large vendors claiming that their ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Platform selection fails when people, processes and integrations are ignored. Here’s how to choose smarter. The post Why ...

Process automation plays vital role in making the mining industry more sustainable. It enhances operational efficiency whilst reducing environmental impact. By leveraging advanced automation systems, ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. It’s commonly perceived that IT ...

RPA vs. test automation: What are the differences? Your email has been sent Automation tools have since adopted 4.0 technologies in their evolution. Part of this adoption uses RPA, artificial ...

The use of IO-Link as a communication protocol in industrial plants has seen remarkable expansion over the past several years. The total number of installed IO-Link nodes reached 51.6 million by the ...

Most AI projects fail because companies automate noise instead of value. The minority that succeed treat AI as disciplined ...