Not so long ago, government agencies marveled at how well document imaging technology could eliminate filing cabinets, filing backlogs and problems with missing documents. But like a car without a ...
PROBLEM/SITUATION: Customer service was abysmal at the Kansas Division of Vehicles, due largely to the paper records kept for identifying problem drivers and restricting driving privileges. SOLUTION: ...
My interview today is with Lee Roberts, CEO and Chairman of Costa Mesa-based FileNet. FileNet is one of the great high tech successes in the area, and unique as it has remained a large and independent ...
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