IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

If this is the case, click on 'Accept' or ‘Trust’ If this is not the case, please do not continue and contact the IT Service Desk on 020 7882 8888 or raise a ticket.

At the Service Desk we get a number of calls and tickets regarding various requests and issues, to help save you time we have compiled this Frequently Asked Questions page. Click on a topic to ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...

While at Queen Mary you’ll use a number of IT services and applications and we’ve outlined the main ones in this booklet. Please familiarise yourself with the rules in place to protect yourself and ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

If an offer of employment has been accepted and a start date has been issued by HR, the Line Manager/Centre Administrators (or equivalent) should raise a ticket using the online New Starter form. A ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...