UPrinting reports 25% of business owners lost clients to AI tools, raising concerns over authenticity. Many seek balance, ...

Dental Intelligence Appoints Customer Experience Veteran Miles Dunn as VP of Customer Support, Reinforces Commitment to ...

TTEC faces AI-driven disruption, falling revenues, and high debt. Discover why analysts rate it a Sell with 36% downside ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

What began as a child’s simple question about people living under a bridge has grown into a 16-year tradition of giving, as ...

Clients now bring chatbot conversations into therapy sessions. What does this shift mean for growth, dependence, frustration, and the future of relational work?

Schuster Law has announced an expansion of its legal services to include representation for individuals involved in maritime ...

New England Patriots wide receiver Stefon Diggs denied allegations made against him after being charged with felony ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

What began as a child’s simple question about people living under a bridge has grown into a 16-year tradition of giving, as ...