HDFC ERGO encourages renewal continuity through a straightforward process designed to help customers keep coverage active.

Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

Cheese Removals and Transport, a family-run removals company based in Hove, has announced a series of service improvements designed to make its local and national moving operations more efficient, ...

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that ...

The U.S. Postal Service's plan to raise cash by opening its distribution centers to other shipping companies could backfire, potentially costing the agency its biggest customer.

December 25, 2025 / Aces Auto Elite / Aces Auto Elite has positioned itself as a leading choice for exotic auto repair and luxury auto service, serving a wide range of European vehicle owners. The ...

CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...

CALGARY, AB – December 22, 2025 – PRESSADVANTAGE – Future Green Irrigation, a Calgary-based irrigation contractor specializing in irrigation installation, repair, seasonal startup, winterization, and ...

Valmet has entered into an agreement to acquire Severn Group (Severn), a well-established industrial valve company, from Bluewater, a UK-based private equity firm. The acquisition covers all three ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The FTC announced the settlement last week, in a press release alleging that Instacart “engaged in numerous unlawful tactics ...