DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

Ubisoft is reeling from a security crisis that goes far beyond simple gameplay exploits. While the community focuses on ...

Modern systems and clear productivity gains are giving the 174-year-old insurer the confidence to move quickly toward AI ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation.

A massive security flaw in the PlayStation Network has been exposed, revealing that accounts are vulnerable even with 2FA and ...

The Defense Health Agency has issued the draft contract strategy for its planned deployment of the Military Health Systems, or MHS, Genesis electronic health record, also known as EHR, platform.

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

THE Department of Social Welfare and Development (DSWD) on Monday, Dec. 22, launched a new program designed to assist young ...

Brackendowns CPF invites residents to support the Youth Crime Prevention Desk and fund a recycled bench at the local police ...

The Senate passed the National Defense Authorization Act (NDAA) on Wednesday, sending the mammoth Defense policy bill to ...

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...