Learn the official steps to resolve electricity supply complaints, from contacting your distribution company to escalating ...

Chief Executive Officer (CEO) of Sukkur Electric Power Company (SEPCO), Ijaz Ahmed Channa on Sunday inaugurated a modern ...

The NERC has advised Nigerian electricity consumers to follow official complaint channels when faced with power supply ...

Shimla Jal Prabandhan Nigam (SJPNL) has resolved over 2,300 consumer complaints and queries, demonstrating its commitment to ...

Corporate Ewa, a popular Lagos-based food brand, has raised concerns over what it described as unauthorised listings bearing ...

The arrival of agentic AI looks set to herald the death of hold music. Unlike traditional chatbots, AI agents can process ...

Staffed by officials from the ministry, DGCA, airlines and AAI, the facility has resolved over 13,000 grievances so far, ...

I’ve looked over my past articles to come up with some resolutions every business must do. But instead of sharing what to do, ...

Shimla Jal Prabandhan Nigam (SJPNL) continues to take proactive steps with a strong focus on consumer convenience.

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

As AI reshapes customer-facing decisions, models trained on enterprise data, policies and real interactions are emerging as ...

The 24x7 control room was set up earlier in December amid mass flight cancellations by IndiGo, and despite operations ...