DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

The presenter does a really excellent job of explaining the value and power of ChatGPT's collaborative editing feature, called Canvas. He also has a creatively bizarre filming set with a pool table, a ...

Tourists visiting the Trevi Fountain are now going to pay more than just the legendary coin toss over their shoulder.

Learn how to get a free business phone number, compare providers, understand limitations, and decide when to upgrade to a ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation.

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

MANILA, Philippines — Transactions involving public requests, inquiries and complaints to the Securities and Exchange Commission can now be tracked in real time with the rollout of the SEC’s upgraded ...

The MBTA’s commuter rail ticketing system, mTicket, is back on line and passengers can once again buy tickets through the app, Keolis Commuter Services said. The system was first reported as not ...

NORTH CHARLESTON, S.C. (WCBD) – The South Carolina Stingrays are offering a special Black Friday and Cyber Monday deal. From now until Dec. 1 at 11:59 p.m., fans purchasing tickets to all December and ...

“Today” show anchor Al Roker shared a viral moment with a young attendee at the Macy’s Thanksgiving Day Parade on Thursday when the latter did not react to her free Radio City Rockettes ticket quite ...

Let’s face it—skiing has gotten absurdly expensive. Between daily lift tickets that cost $250+, season passes that are more than a car, the increasing cost of gear, especially with recent tariffs, and ...

This is a minimal Flask prototype for an AI-driven help desk ticket triage system. It accepts user-submitted tickets, calls the OpenAI API to classify category and priority, and stores tickets in ...