
What Is CRM (Customer Relationship Management)? | Salesforce
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …
What is CRM? | Microsoft Dynamics 365
CRM systems work by collecting customer information from various channels—such as websites, contact centers, and social media—and consolidating it into a unified platform where …
Customer relationship management - Wikipedia
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.
What Is a CRM? (CRM Meaning, Definition & Examples)
Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …
10 Best CRM Software Of 2025 – Forbes Advisor
Forbes Advisor reviewed dozens of CRM software options on the market to help you find the best possible solution for your business.
What is CRM? | Guide to Customer Relationship Management
Customer Relationship Management (CRM) is a technology system that helps businesses manage interactions with current and potential customers by organizing, automating, and …
CRM (Customer Relationship Management): Elements, Benefits, …
May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used …
What is Customer Relationship Management (CRM)? - IBM
Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …
What is CRM? | Oracle
Customer relationship management is both a strategy and a tool that supports those experiences in five key ways. Customer relationship management helps you find new customers, sell to …
What Is CRM? Definition, Types, Benefits & Real-World Use Cases
Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …