When you have a request for Alexa, you first need to say your chosen wake word, which by default is “Alexa.” Only after your Echo device detects the wake word (or Alexa is activated by …

Amazon designs Alexa and Echo devices with multiple layers of privacy and security—from built-in protections to controls and features you can see, hear, and touch.

We’re thoughtfully shaping Alexa with you in mind, and continuing to make the experience even better every day. Your early input helps us refine the experience, improve every interaction, …

Learn how to set up your Echo device with our easy setup guide. Get tips on how to connect Alexa to the Wi-Fi, download the Alexa app, and more.

Nov 10, 2025 · Matter-supported Amazon Echo devices can connect and control Matter smart home devices seamlessly. After a customer sets up a compatible Echo, they can add a Matter …

Learn about Alexa Drop In, the intercom-like feature for Amazon Echo. Discover how to use Drop In with household members and contacts.

Sep 24, 2024 · After a customer sets up a Zigbee-enabled Echo, they can connect their devices by saying, "Alexa, discover my devices." In response, the Echo discovers and sets up the …

Available streaming services for your country are listed in the Alexa app. Some music services require you to first link an existing account or subscription to your Amazon account.

Oct 30, 2025 · When a user says the wake word, "Alexa," and speaks to an Alexa-enabled device, the device streams the speech to the Alexa service in the cloud. Alexa recognizes the …

Phone calls and texts cannot be placed through the Alexa smart speakers. Calls to Urgent Response cannot be placed through the skill. Texts and minutes will be deducted from your …