Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers.

ITSM is an approach to managing end-to-end IT delivery. Fully comprehensive, ITSM assists IT teams in the provisioning of all relevant IT services, including the planning, designing, building, …

Jul 15, 2025 · IT service management (ITSM) is a general term that describes a strategic approach to designing, delivering, managing and improving the way businesses implement IT …

IT service management—often referred to as ITSM—is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to …

Information technology service management (ITSM) is the practice of planning, implementing, managing and optimizing the end-to-end delivery of information technology services to meet …

IT Service Management (ITSM) is a structured approach to designing, deploying, and managing IT services throughout their entire lifecycle within an organization.

Aug 8, 2025 · Learn what is information technology service management. Discover its core principles, processes, and why it's crucial for business success.