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  1. What is Customer Relationship Management (CRM)? - IBM

    What is CRM? Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing …

  2. ¿Qué es un CRM (customer relationship management? | IBM

    Un CRM es un conjunto de tecnologías integradas que se emplean para documentar y gestionar las relaciones e interacciones de una organización con sus clientes actuales y potenciales.

  3. AI in CRM (Customer Relationship Management) | IBM

    AI in customer relationship management (CRM) enables organizations to automate business processes by organizing and managing customer information with ease.

  4. Was ist CRM? | IBM

    Customer Relationship Management (CRM) ist eine Reihe integrierter Technologien zum Dokumentieren, Verfolgen und Verwalten der Beziehungen und Interaktionen eines …

  5. ERP vs CRM: What's the Difference? | IBM

    Nov 12, 2025 · ERP systems optimize internal business processes such as finance, supply chain management, project management and human resources (functions often referred to as “back …

  6. Che cos'è il CRM? | IBM

    Il Customer Relationship Management (CRM) è un insieme di tecnologie integrate utilizzate per documentare, tracciare e gestire le relazioni e le interazioni di un'organizzazione con i clienti …

  7. What is ERP integration? - IBM

    ERP integration increases visibility into business processes by centralizing data, enabling faster and more informed business decisions. Enterprise resource planning is a business …

  8. What is Business Process Management? | IBM

    A business process management system can be designed to interact with content management, rights management, content traffic and work order systems. Customer service: Customer …

  9. KI im CRM (Customer Relationship Management) | IBM

    KI im Kundenbeziehungsmanagement (CRM) ermöglicht es Unternehmen, Geschäftsprozesse zu automatisieren, indem sie Kundeninformationen einfach organisieren und verwalten.

  10. Business process reengineering (BPR) examples - IBM

    Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. BPR examples …